Customer Care

Tracking the status of your order

Our staff can help you with any problems you might have about how to correctly complete an order or with any information you might want about our products or our terms and conditions.

• Phone & Fax Number +39.0362.179.30.73
• from 9.00 am to 7.00 pm - Italian time.
• Monday to Friday.
• supporto.figc@buy.it

For information about your orders

If you need any information about tracking your order or if you have any problems with faulty goods.
If you would like to have more details about our products or new products that will be coming soon, contact us at.

• Phone & Fax Number +39.0362.179.30.73
• from 9.00 am to 7.00 pm - Italian time.
• Monday to Friday.
• supporto.figc@buy.it

Please remember to include all your details and if possible a day-time telephone number so that whenever necessary you can be contacted by our staff in order to resolve any eventual problems together.

Telephone orders

On www.figcshop.it.it you can order even by making a simple phone call.

One of our customer care operators will take your order and required personal information necessary to complete the order. To expedite the the procedure, we recommend you keep in mind the following information:

• Tel. +39.0362.179.30.73
• from 9.00 am to 7.00 pm - Italian time.
• Monday to Friday.
• the www.figcshop.it product code or the exact name of the article;
• End user: Codice Fiscale for Italian residents only Company: ISO code (company fiscal identification code).

Important! Phone orders can be placed only for orders with 'cash on delivery' as the method of payment.

Upon completion of the procedure, if you so desire, you may receive an email notification that confirms your order directly to the email address given to the operator with a summary of the order and personal information.